v0.2.7 — Moving House Update — On Hold - Call Center Simulator Steam update #2875265

Verifying customers who've moved • You can now help a customer who has moved house. Previously, if someone couldn't confirm the address on file, the call dead-ended and you were forced to hang up. • When a caller has moved and can't confirm their old address, you can now verify them with their date of birth or last payment instead, then confirm identity as normal. • Once they're verified, a new "UPDATE ADDRESS" action records their new address on the account — and it sticks: reopen the record later (or reload your save) and the new address is there. • Moving-house calls now consistently walk this path, and the KB article for service transfers explains how to handle it. New achievement • "New Digs" — verify a customer who's moved and update their address on file. Fraud detection is unchanged — impostors still can't talk their way past the address check. Thanks to Goose for the review that...